May 2020
Smiles All Around: 4 Ways a Bespoke CRM Can Make Your Team Happier
A good CRM solution can mean all the difference between a happy and a frustrated team. In a time when there aren’t many smiles to be found, it’s important to make sure your team is happy.
With handy live reporting features and ease of access anytime, anywhere, there’s a lot to smile about when it comes to a bespoke CRM solution from Lunar. So, we’ve put together a quick list of the 4 ways your bespoke CRM solution will make your team happy.
Work Anytime, Anywhere
Remote working all-important ingredient of any CRM solution in the last few months. Remote working not only allows your team to work where and when best suits them, it also allows them to work safely through these times of social distancing.
Through cloud hosting and expert maintenance, a bespoke CRM tool is flexible and sturdy enough to support a business’ remote working efforts, allowing members of the team to communicate with one another and ensuring 24/7 access.
Automate for Reduced Stress
Sometimes it feels like there just aren’t enough hours in the day, even with a 40 hour working week. When small tasks build up, it can lead to teams feeling overwhelmed and burnt out. As the list piles up, the stress does too.
Thankfully, automation is a popular addition to bespoke CRMs. By automating smaller tasks through the CRM – such as creating reports or emailing customer reminders – employees can be relieved of a lot of pressure, freeing up their time and making for happier individuals.
Clear Communication
It’s easy to get stressed when you can’t get hold of the people you need to easily, or when you’re getting mixed up with confusing e-mail chains. Sometimes sending lengthy e-mails just isn’t the most effective way to communicate.
A bespoke CRM, however, can keep all members of the team on the same page, able to communicate wherever they are. This not only helps to remove the stress caused by poor communication, but also ensures that employees don’t feel alone or isolated, whether they’re working from the office, at home, or on a beach.
Keep it Straightforward
Nobody likes complicated processes – they can lead to frustration, confusion, anger and even resignations when such processes impact upon somebody’s work. That’s why it’s key to streamline processes as much as possible.
This can be achieved by automating some processes, making for a slicker journey from point A to point B, or simply by investing in a system which can support these processes and do most of the hard work for your team. Such a system might actually end up managing the bulk of your processes for you.
Keep your team happy, even in troubling times, with a bespoke CRM solution that helps keep communication going, automates the little things, doesn’t over complicate things and is available to use wherever and whenever you need it.
To find out more, explore our website, or get in touch to try out Lunar CRM for free.